The website www.mbc.com.pt is operated by MBC - Investimentos Imobiliarios S.A. We are committed to respecting the privacy of our users.
By submitting information through the website www.mbc.com.pt the User declares and guarantees that they have the power and capacity to do so. Due to the open nature of the internet, we advise the User not to submit confidential information online, as it may not be possible to ensure adequate security measures.
Index
- Name and contact details of the Data Controller
- What data we collect and what we do with your data
- Recipients of the data
- How long and where we store your data
- Data disclosure
- Transfers to third countries
- What measures have we implemented to protect your data against unauthorized access, alteration, or destruction?
- Your rights
- Contact us
- Alternative Dispute Resolution
- Revisions and changes
1.Name and Contact Information of the Data Controller
The Data Controller is MBC - Investimentos Imobiliarios S.A., headquartered at Urb Vilarosa Lt 1, 8500-782 Portimao, Portugal - VAT Number: 501203400 | email: info@mbc.com.pt
2. What Personal Data We Collect
As a visitor to the website, it is not necessary to provide any personal data to use https://www.mbc.com.pt.
In this Privacy Policy, the term "Personal Data" refers to the set of information related to you that allows us to directly or indirectly identify you. Your personal data may include, for example, your first name, last name, age, and phone contact for your interactions with us.
We may also receive your personal data from other companies, especially when they collect, process, or store them under a service contract.
In this Privacy & Cookies Policy, the term "Personal Data" refers to the set of information related to you that allows us to directly or indirectly identify you. Your personal data may include, for example, your first name, last name, and phone contact for your interactions with us.
We may also receive your personal data from other companies, especially when they collect, process, or store them under a service contract.
a. Direct Collection
User data in the contact form:
a. User identification data - name, email, phone contact - when making a contact request.
b. Indirect Data Collection:
The website www.mbc.com.pt, through Google Analytics, also collects the following aggregated data: Geographic origin (city, country), language, device type, operating system, browser, carrier, age, gender, date and time of access, and referring data addresses, IP address. The website www.mbc.com.pt monitors all statistical information regarding site usage in an aggregated and anonymous manner. The data used for this purpose does not contain personal identification data or private information. The analyses performed based on the aggregated statistical information will be used to interpret usage patterns of the site and continuously improve service levels and user satisfaction. The aggregated statistical information resulting from these analyses may be disclosed to third parties or made public.
The website www.mbc.com.pt also uses cookies on the site to improve performance and the user experience.
"Cookies" are small text files that are stored on your computer or mobile device through your browser, retaining only generic information related to User preferences. They allow access to specific areas of the site and enable faster and more efficient navigation, eliminating the need to repeatedly enter the same information. Users of the site, by clicking on the cookie banner or continuing to browse the site www.mbc.com.pt, accept the introduction of cookies on their computers or devices under the terms mentioned above, without prejudice to the available control and management options. All browsers allow users to accept, refuse, or delete cookies, notably by selecting the appropriate settings in their respective browsers. At any time, users can, through their browser, choose to be notified about the receipt of cookies and block their entry into their system. Removing or blocking cookies on the site may limit access to some areas of the site.
Strictly Necessary Cookies (Essential)
These cookies enable navigation on the website, such as choosing the language in which the site will be presented and using its applications, as well as accessing secure areas of the website. Without these cookies, the services you have requested cannot be provided.
Analytical Cookies
These cookies (Google Analytics and web beacons, including conversion pixels) are used anonymously to analyze how users use the website and monitor its performance. This allows us to provide a high-quality experience by customizing our offerings and quickly identifying and correcting any issues that may arise. For example, we use performance cookies to determine which pages are most popular, which linking method between pages is most effective, or to determine the reason why some pages are receiving error messages. These cookies are used solely for the purpose of creating and analyzing statistics, without ever collecting personally identifiable information.
Functionality Cookies
These cookies store user preferences regarding the use of the website so that it is not necessary to reconfigure the website each time you visit.
Third-Party Cookies
Measure the success of third-party applications and the effectiveness of third-party advertising.
Cookies can be:
Permanent Cookies
These are stored for a variable period on the internet browser of your access devices (PC, mobile, and tablet) and are used whenever the user makes a new visit to the website. They are generally used to tailor navigation according to the user's interests, allowing us to provide a more personalized service.
Session Cookies
These are temporary and remain in your internet browser's cookies until you leave the website. The information obtained helps identify issues and provide a better browsing experience.
The analytical cookies used by Google Analytics are stored as follows:
_ga is used to distinguish users and expires after 2 years.
_gat is used to distinguish users and expires after 24 hours.
_gat_gtag_G-MNQG0TKNLM is used to distinguish users and expires after 24 hours.
_gid is used to speed up requests and expires after 1 minute.
Cookies help you get the most out of our website. All internet browsers allow users to accept, refuse, or delete cookies, notably by selecting the appropriate settings in their respective internet browsers.
After authorizing the use of cookies, users can always disable some or all of our cookies. To provide users with more choice regarding how their data is collected by Google Analytics, Google has developed the Google Analytics Browser Opt-out Add-on.
Learn more about the Google Analytics Browser Opt-out Extra.
For more information about cookies and their usage, we suggest referring to the following links, which are available in English:
Microsoft Cookies Guide
All About Cookies
3. Recipients of the data
The data recipients are the responsible department - Commercial Department of MBC - Investimentos Imobiliarios S.A., headquartered at Urb Vilarosa Lt 1, 8500-782 Portimao, Portugal - VAT Number: 501203400 | email: info@mbc.com.pt.
4. How long and where we store your data
The website www.mbc.com.pt will retain and maintain the data until:
User instructions to the contrary;
Maintenance is no longer allowed by law;
The date when the website www.mbc.com.pt no longer has a valid basis for processing your data.
5. Data Disclosure
The website www.mbc.com.pt does not disclose the collected personal data, except as required by law or competent authorities.
6. Transfers to Third Countries
There are no data transfers to third countries.
7. What Measures We Have Implemented to Protect Your Data Against Unauthorized Access, Alteration, or Destruction
The website www.mbc.com.pt takes the necessary and legally required precautions to ensure the protection of information collected from its users through the website www.mbc.com.pt. These precautions ensure the offline security of this information. Among others, the following technical and organizational measures are implemented to ensure the security and confidentiality of personal data: physical security (through access control), logical separation of records, access passwords and access levels, firewalls, and antivirus programs.
The data is kept encrypted.
8. Your Rights
All personal data is processed in accordance with the provisions of Law No. 67/98 of October 26 and EU Regulation 2016/679 of the European Parliament and of the Council. Data subjects have the right to access, freely and without restrictions, confirm, correct, delete, or block the data they have provided. This right can be exercised either in person at our premises or in writing via email at info@mbc.com.pt at any time and without any charge. The Data Subject has the right to withdraw their consent at any time, and for this purpose, they should contact us via email at info@mbc.com.pt.
The Data Subject also has the right to lodge a complaint with the National Data Protection Commission or any other supervisory authority.
9. Contact Us
For any questions related to the processing of your personal data, you can send us an email at info@mbc.com.pt.
10. Alternative Dispute Resolution
The European Union has created a consumer support website where consumers can file complaints about any disputes they may be involved in. Therefore, Mbc - Investimentos Imobiliarios S.A. provides all the information you need to exercise your right to complain to an official, impartial third-party entity in the matter, known as an "Alternative Dispute Resolution Entity."
Alternative Dispute Resolution (ADR) is a process that includes mediation, conciliation, and arbitration of consumer disputes in Portugal. ADR entities are organizations authorized to conduct mediation, conciliation, and arbitration and must be listed in the ADR entity list as prescribed by Law No. 144/2015. These are independent entities with specialized personnel that, in an impartial manner, either help consumers and companies reach an amicable solution through mediation or conciliation, or, if an agreement is not reached, allow for a decision to be made by arbitrators in a simple and expedited arbitration process.
You can resort to alternative dispute resolution (ADR) through an ADR entity when:
- Disputes are initiated by a consumer against a supplier of goods or a service provider.
- The disputes relate to contractual obligations arising from purchase and sale contracts or service agreements.
- The contract is entered into between a supplier of goods or a service provider and consumers who are established and resident in Portugal or within the European Union.
The Consumer Alternative Dispute Resolution entity you can turn to in the event of a dispute is the CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo, which translates to the National Center for Information and Arbitration of Consumer Conflicts.
For more information, you can visit the Consumer Portal at www.consumidor.pt.
11. Revisions and Changes
The date of creation of this policy is September 30, 2023.
The website www.mbc.com.pt reserves the right to change the privacy & cookies policy at any time. Therefore, we recommend that the privacy policy be consulted regularly.